Terms & Conditions

Last Updated: 25/11/2025

Welcome to Rajnest.com, your trusted destination for Home and Garden products. These Terms & Conditions govern your access to and use of our website, services, and products. By using Rajnest.com, you agree to follow all rules, policies, and legal requirements mentioned below. Please read these Terms carefully before using our website or placing any order.

If you have any questions, you can contact us anytime at
๐Ÿ“ง Email: rajnest1999@gmail.com
๐Ÿ“ž Phone: 6291893352
๐Ÿ  Address: Dakhsin Rania, Buria, Rajpur Sonarpur, West Bengal โ€“ 700154

1. Introduction

These Terms & Conditions (โ€œTerms,โ€ โ€œAgreementโ€) form a legally binding contract between you (โ€œCustomer,โ€ โ€œUser,โ€ โ€œYouโ€) and Rajnest.com (โ€œCompany,โ€ โ€œWe,โ€ โ€œUsโ€). By visiting or purchasing from our site, you acknowledge that you have read, understood, and accepted these Terms.

We may update or change these Terms at any time without prior notice. The updated version will always be available on this page. Your continued use of the website implies acceptance of the updated Terms.

2. Eligibility to Use

To use our website and services, you must:

  • Be at least 18 years old, or accessing the website under the supervision of a parent or guardian.

  • Provide accurate personal information when placing an order.

  • Use the website for lawful purposes only.

We reserve the right to deny service or cancel orders if we believe the information provided is inaccurate or violates our policies.

3. Products and Services

Rajnest.com offers a wide range of Home and Garden products, including:

  • Home dรฉcor

  • Furniture

  • Gardening tools

  • Kitchen essentials

  • Lifestyle accessories

We strive to provide the most accurate product descriptions, images, and specifications. However, slight variations in color, size, and design may occur due to lighting, digital display settings, or manufacturer changes. We do not guarantee that product descriptions or content are 100% error-free.

4. Pricing & Payment

4.1 Product Pricing

All prices on Rajnest.com are listed in Indian Rupees (INR). Prices may change anytime due to offers, stock availability, or market conditions.

4.2 Payment Methods

We accept secure online payments through:

  • UPI

  • Debit/Credit Cards

  • Net Banking

  • Wallets

  • Other payment gateways integrated on our site

We do not store your card details. All payments are processed securely by trusted third-party payment service providers.

4.3 Order Confirmation

After you place an order, you will receive a confirmation email or SMS. If we suspect fraud, incorrect information, or misuse, we reserve the right to cancel the order.

5. Shipping & Delivery

Once an order is placed, we process and ship it within our standard timelines.

5.1 Delivery Time

Delivery typically takes 5โ€“10 working days, depending on your location and courier availability. Remote areas may take longer.

5.2 Shipping Charges

Shipping fees (if applicable) will be displayed during checkout.

5.3 Delivery Issues

We are not responsible for delays caused by:

  • Courier partners

  • Weather conditions

  • Natural disasters

  • Incorrect address details

If an order is returned to us due to an incorrect or incomplete address, the customer will bear reshipping charges.

6. Order Cancellation Policy

6.1 Customer Cancellations

You may cancel an order within 12 hours of placing it, provided the order has not been shipped. Once shipped, cancellation is not possible.

6.2 Company Cancellations

We may cancel orders due to:

  • Stock unavailability

  • Payment issues

  • Invalid address

  • Suspected fraudulent activity

If an order is canceled from our end, a full refund will be issued.

7. Return & Refund Policy

We follow a customer-friendly but fair return policy.

7.1 Eligibility

Returns may be accepted if:

  • You received a wrong product

  • The product arrived damaged

  • The item is defective or non-functional

7.2 Conditions for Return

  • The product must be unused and in original condition.

  • All original tags, boxes, and packaging must be intact.

  • Return request must be raised within 48 hours of delivery.

7.3 Non-Returnable Items

  • Used products

  • Products damaged due to customer mishandling

  • Items without original packaging

  • Certain hygiene-related or fragile items

7.4 Refund Process

Refunds will be issued to your original payment method within 3โ€“7 working days after inspection approval.

8. User Responsibilities

When using Rajnest.com, you agree:

  • Not to misuse the website (hacking, misuse of reviews, fake orders, etc.)

  • Not to copy website content, product images, or branding

  • To provide accurate details for order and communication

  • To use products responsibly and follow provided instructions

Any misuse may result in legal action or account termination.

9. Intellectual Property Rights

All content on this websiteโ€”including:

  • Text

  • Logos

  • Images

  • Graphics

  • Product descriptions

  • Layout

  • Design

โ€”is the property of Rajnest.com. You may not copy, reproduce, or distribute any content without written permission from us.

Unauthorized use of our intellectual property may result in legal proceedings.

10. Third-Party Services

We may use third-party services for:

  • Payments

  • Delivery

  • Advertising

  • Analytics

These third parties have their own terms and privacy policies. Rajnest.com is not responsible for any issues arising from third-party platforms.

11. Disclaimer of Warranties

By using this website, you agree that:

  • All products and services are provided โ€œas is.โ€

  • We do not guarantee uninterrupted or error-free website operations.

  • We are not responsible for technical issues such as server errors, internet failure, or system downtime.

  • Product quality depends on manufacturers, and slight variations may occur.

12. Limitation of Liability

Rajnest.com is not liable for:

  • Any direct, indirect, or incidental damage arising from product use

  • Delays or delivery failures due to courier services

  • Misuse or mishandling of products by customers

  • Loss of data, profit, or business interruption

Our total liability for any claim shall not exceed the value of the product purchased.

13. Indemnification

You agree to indemnify and hold Rajnest.com harmless from any claims, damages, losses, legal fees, or liabilities arising from:

  • Violation of these Terms

  • Misuse of the website

  • Fraudulent activities

  • Inaccurate information provided by you

14. Privacy & Data Protection

Your personal information is protected under our Privacy Policy. We collect only essential details needed for:

  • Order processing

  • Delivery

  • Communication

  • Payment verification

We do not sell or share your information with unauthorized third parties.

15. Governing Law

These Terms are governed by the laws of India. Any dispute will be handled under the jurisdiction of courts in West Bengal, India.

16. Contact Information

For support, queries, or complaints, you can reach us:

  • Website: Rajnest.com

  • Email: rajnest1999@gmail.com

  • Phone: 6291893352

  • Address: Dakhsin Rania, Buria, Rajpur Sonarpur, PIN โ€“ 700154

Our team is always ready to assist you.

17. Agreement

By accessing Rajnest.com or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Thank you for choosing Rajnest.com for your Home & Garden needs. We appreciate your trust and look forward to serving you again.